Mean Girl Moments: How Not to Onboard Employees

Aug 22, 2016
By Alli Stewart

Onboarding is more than simply learning where the color printer is and when to take lunch. It’s about establishing a culture of trust. The first 90 days are vital to an employee’s success or, they can have the opposite effect and serve as motivation for peacing out. 

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You Should Beg Your Employees To Use Facebook at Work

Aug 18, 2016
By Troy Anderson

In the 1970s Albert Bandura coined the term “social learning theory,” the idea that we learn by observing behaviors of others or taking direction. Back then, there were limited ways to do this: via in-person interaction or through mass media.Then the Internet was invented and later, social media.

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Innovation Ain’t Easy: Here’s how to Get Ahead

Aug 11, 2016
By Jeff Weber

Top-performing companies know what’s up when it comes to getting ahead and the secret is one we’ve known all along: “Two heads are better than one.”

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Learning Objects: The Training Pepperoni You Never Knew You Needed

Aug 4, 2016
By Troy Anderson

You wouldn’t put whole hamburgers on your pizza, but you would put pepperonis, cheese, tomato, and onions (hungry yet?). Similarly, you may be hurting your training by trying to layer main courses on top of main courses instead of sprinkling learning objects, i.e. toppings, throughout. 

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Video Killed the Training Star: How to Fight Back

Aug 2, 2016
By Troy Anderson

Video killed the radio star in 1979, and it’s killing mundane training today. Luckily, video is on your side. Here’s how you can leverage this dominating format to transform ineffective training.

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Quiz: What TGIF character best represents your sales style?

Jul 5, 2016
By Marc Maloy

 
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How E-learning Can Benefit Customer Service Departments

Jun 30, 2016
By Jeff Weber

Where would your company be without its customers? Yep, nowhere. No matter what business you’re in, today’s fiercely competitive market means customer service matters now more than ever. And the best way to build a solid customer service team is by having a strong customer service training program.

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